So, you’ve been asked to provide a project update to executive(s). Where do you start? How much detail should you provide? Should this be...

1. Legitimate Power Legitimate power happens when someone is in a higher position, giving them control over others. "If you have this...

Workers, where are your bleeping manners? You’re cursing more and handshaking less, quitting on shorter notice and waiting longer to...

We all face a daily resource challenge: the limit of our time (24 hours a day), as well as limits to the amount of energy we can tap into...

Every employee, every workday, makes a decision: Are they only willing to do the minimum work necessary to keep their job? Or are they...

The easiest way to understand root cause analysis is to think about common problems. If we’re sick and throwing up at work, we’ll go to a...

Most workplaces have a similar cast of characters—the achiever, who constantly pushes the team to finish a project; the know-it-all, who...

Robert B. Cialdini, Ph. D. Outlines the psychological process that happens when people say yes and dives deeper into how these insights...

One can’t talk about influence and persuasion without touching on psychologist Robert Cialdini’s six principles. He compiled these...

Sometimes I feel particularly stuck on a problem and I know I have to make a decision, but none of the options feel quite right. Over the...

A few people have written me recently about falling off their good habits: a relapse after months of healthy eating, or getting derailed...

Stories bring people together and they're a great way to build trust for an organization. The ability to strike an emotional connection...

What is a Growth Mindset? A growth mindset means that you thrive on challenge, and don’t see failure as a way to describe yourself but as...

Take Control. Research shows that if you don't have a sense of control over what's happening in your life, you can easily end up feeling...

When you ask workers what matters most to them, feeling respected by superiors often tops the list. In a recent survey by Georgetown...

A goal is something you want to achieve. It’s the desired result that you, or a group of people, plan and commit to achieving. Goals are...

What’s the best way to set goals? It varies from person to person. But I think there are three basic types of goals we can set: Input...

We tell stories all the time. We use them in business to persuade someone to support our project, to explain to an employee how he might...

People living in the US, Great Britain, New Zealand, or Australia are familiar with their legal systems. These legal systems all are...

When we make decisions, we may not always be in charge. We can be too impulsive or too deliberate. Sometimes our emotions can get the...